*Special Orders or Custom Orders usually take estimated 3- 5 months. This is estimated time and varies by individual pieces and factories. For questions or inquiries please contact us for more information. THE PRODUCTION TIME OR SHIPPING TIMES WE QUOTE ARE ONLY ESTIMATES, NOT GUARANTEES.
*Delays in production and shipping may occur. If a delay occurs, don't panic. We will work hard to get your purchase to you, but please keep in mind that we work with high-ticket and large items, which come from all over the world. In most cases, delays occur during busy seasons, holidays, due to production delays, or other factors not in our control. We will make all efforts to quote accurate lead times and notify all our customers promptly. Please note that we are not responsible for product delays from the manufacturer. Due to increased security by governments, customs delay may also occur, which is beyond our control. We will not compensate due to delays in production and shipping which may occur as explained above.
*ALL Special ordered items are non-cancellable, non-exchangeable or non-refundable.