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Terms of Use

Terms of Use

Last Updated: March 12, 2018

Welcome to Stylish Design Furniture!

Stylish and its brands, including Stylish Design Furniture ( "Stylish", "we" or "us") provides (including applications and other online services that are accessible through various desktop, tablet and mobile web browsers from time to time) (collectively, "Sites") subject to your compliance with these Terms of Use.

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THE SITES. These Terms of Use constitute an agreement between Stylish and you. We recommend that you print out a copy of these Terms of Use for your records.

By using the Sites, you affirm that you are able and legally competent to agree to and comply with these Terms of Use. If you do not agree to these Terms of Use or if you are not legally competent to agree to them, then you may not use the Sites.

Please note that these Terms of Use contain provisions that govern the resolution of claims between Stylish and you. Please see the Legal Disputes section for complete details.

Privacy & Security

Please review our Privacy Policy, which is incorporated into these Terms of Use and also governs your use of the Sites. To the extent there is a conflict between the terms of the Privacy Policy and these Terms of Use, the Terms of Use govern.

Information security is important to Stylish. We have established appropriate physical, electronic and managerial safeguards to protect the information that we collect from or about our users. Stylish does, however, reserve the right at all times to disclose any information as Stylish deems necessary to satisfy any applicable law, regulation, legal process or governmental request.

Changes

Stylish reserves the right, at any time, to change these Terms of Use, our Privacy Policy and/or the Sites. Your use of the Sites following any such change constitutes your agreement to follow and be bound by the Terms of Use and/or Privacy Policy as revised. The revised Terms of Use and/or Privacy Policy supersede all previous versions, notices or statements regarding the Sites. If we request, you agree to sign a non-electronic version of these Terms of Use.

We will notify you of any change to these Terms of Use by updating the "Last Updated" date at the top of this webpage.

Intellectual Property Rights

The Sites contain valuable trademarks and service marks owned and used by Stylish, including but not limited to, Stylish, the Stylish design logo, and the tag line (collectively, the "Stylish Marks"). Any use of the Stylish Marks without the prior written permission of Stylish is strictly prohibited. The arrangement and layout of the Sites, including but not limited to, the Stylish Marks, images, text, graphics, buttons, screenshots, music, digitally downloadable files, and other content or material (collectively, the "Site Content"), are the sole and exclusive property of Stylish.

UNAUTHORIZED COPYING, REPRODUCTION, MODIFYING, REPUBLISHING, UPLOADING, DOWNLOADING, POSTING, TRANSMITTING, MAKING DERIVATIVE WORKS OF OR DUPLICATING ALL OR ANY PART OF THE SITES IS PROHIBITED.

Stylish uses a network of independent product and content suppliers, distributors and other such third parties to supply some of the products and content advertised on the Sites. All other trademarks, service marks, product names, package designs and company names or logos associated with these product and content suppliers, distributors and other such third parties that are not owned by us but appear on the Sites are the property of their respective owners.

User-Generated Content

From time to time, the Sites permit the submission of content, such as comments, blogs and product reviews, generated by you and other users ("User Content").

You are solely responsible for your own User Content and the consequences of posting or publishing it. Any User Content or other material, information or ideas that you submit to or post or publish on the Sites is non-confidential and non-proprietary.

By submitting User Content, you represent and warrant to Stylish that: (i) your User Content does not violate any copyright, trademark, trade secret, patent or other intellectual property right, any right of privacy or publicity of any third party or any applicable law, rule or regulation, (ii) you own or have the legal right to use and authorize Stylish to use your User Content, including written consent to use of any product or the name, voice, likeness or any other applicable personal rights of each identifiable person featured or referenced in your User Content and (iii) your User Content does not violate Stylish's Acceptable Use Policy set forth below.

As between you and Stylish, you will retain all of your ownership rights in and to your User Content. By submitting User Content to Stylish, you hereby grant to Stylish a perpetual, worldwide, non-exclusive, irrevocable, royalty-free, sublicensable (through multiple tiers) and transferable right and license to use, reproduce, distribute, edit, modify, translate, reformat, prepare derivative works based upon, display publicly, perform publicly and otherwise exploit (including but not limited to over the Internet, broadcast television or any other uses or media) your User Content, in whole or in part, including future rights that Stylish (or its successor) may otherwise become entitled to that do not yet exist, as well as new uses, media, means and forms of exploitation throughout the universe exploiting current or future technology yet to be developed. You also hereby grant each user of the Sites a non-exclusive license to access your User Content through the Sites and to use, access, watch, reproduce, distribute, transmit, forward, display and perform such User Content in whole or in part, to the extent permitted by the Sites under these Terms of Use.

Stylish does not endorse any User Content or any opinion, recommendation, or advice expressed therein. Stylish reserves the right but is not obligated to monitor User Content or other content sent to or through the Sites. Stylish has the right to refuse, remove, edit or delete any User Content and/or to terminate any user's access to the Sites for any reason. Stylish takes no responsibility for User Content.

Social Media Tag Usage

BY USING #STYLISHATHOME, @STYLISH AND ANY OTHER SIMILAR SOCIAL MEDIA TAG IN ANY WAY RELATED TO ANY OF THE SITES, EACH USER AGREES TO PROVIDE Stylish WITH AN UNRESTRICTED, IRREVOCABLE, ROYALTY-FREE, PERPETUAL, FULLY PAID-UP, TRANSFERABLE, WORLDWIDE LICENSE TO USE THE UPLOADED IMAGE(S) IN ANY AND ALL MARKETING MATERIALS, ON SPONSOR’S WEBSITES, AND THROUGH ALL SOCIAL MEDIA CHANNELS. EACH USER REPRESENTS AND WARRANTS THAT UPLOADED IMAGES DO NOT INFRINGE THE INTELLECTUAL PROPERTY RIGHTS OF ANY THIRD PARTY, INCLUDING, BUT NOT LIMITED TO, COPYRIGHTS AND TRADEMARK RIGHTS.

Acceptable Use Policy

By submitting User Content and otherwise using the Sites, you agree not to: (i) submit any User Content that is protected by or otherwise subject to any third party intellectual property or proprietary rights (including any privacy and publicity rights) unless you own or have permission from the rightful owner of such rights to post such User Content and to grant Stylish all of the rights granted herein; (ii) upload, post, e-mail or otherwise transmit any content that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, hateful or racially, ethnically or otherwise objectionable; (iii) use the Sites to harm any person or entity, including Stylish; (iv) impersonate any person or entity, including but not limited to, a representative of Stylish, or falsely state or otherwise misrepresent your affiliation with a person or entity; (v) forge headers or otherwise manipulate identifiers in order to disguise the origin of any content transmitted to or through the Sites; (vi) upload, post, e-mail or otherwise transmit any unsolicited or unauthorized advertising, promotional materials, junk mail or any other form of solicitation; (vii) upload, post, e-mail or otherwise transmit any content that contains computer viruses or other computer code, files or programs that interrupt, destroy or limit the functionality of the Sites or any other computer software or hardware or telecommunications equipment; (viii) intentionally or unintentionally violate any applicable local, state, national or international laws, rules or regulations, including but not limited to those promulgated by the U.S. Federal Trade Commission, U.S. Securities and Exchange Commission; (ix) collect, store or use personal information about other users of the Sites without their consent; (x) use the Sites (including through submission of User Content) to disparage or make unsubstantiated claims about any person, third party or its/their products or services; (y) use any of the Sites in any manner that could overburden or impair any of the Sites or the networks or systems connected to the Sites; and/or (z) use any device, software or instrumentality to interfere with the proper working of the Sites or disobey any requirements, procedures, policies or regulations of networks connected to the Sites.

You also agree that you will not violate or attempt to violate the security of the Sites. Violations of system or network security may result in civil or criminal liability. Stylish reserves the right to investigate occurrences which may involve such violations and may involve and cooperate with, law enforcement authorities in prosecuting users who have participated in such violations.

Order Acceptance

The receipt of an order number or an email order confirmation does not constitute the acceptance of an order or a confirmation of an offer to sell. Stylish reserves the right, without prior notification, to limit the order quantity on any item and/or to refuse service to any customer. Verification of information may be required prior to the acceptance of an order. Prices and availability of products on the Sites are subject to change without notice. Errors will be corrected when discovered and Stylish reserves the right to revoke any stated offer and to correct any error, inaccuracy, or omission (including after an order has been submitted). Certain orders constitute improper use of the Sites and the Stylish Rewards Program described below. Stylish reserves the right, at its sole discretion, to refuse or cancel any order for any reason. Your account may also be restricted or terminated for any reason, at Stylish's sole discretion. Items purchased pursuant to a quantity discount may be re-priced upon cancellation.  All orders are charged at the time of purchase.

FAILURE TO FOLLOW INSTRUCTIONS AND TERMS OF USE COULD RESULT IN YOU BEING RESPONSIBLE FOR DAMAGE TO AND/OR MISSING ITEMS FROM YOUR DELIVERY.

  • Items prior to being shipped out are thoroughly inspected by quality control. Because of this, furniture deliveries are received in good condition UNLESS damaged in transit.
  • If the merchandise arrived damaged indicate on the delivery paper or receipt, please contact us within 48 hours. Prepare to provide pictures (including picture of description of item on the box) and details in a written form and submit to us via email at stylishdesignfurniture@gmail.com. Please keep all original packaging during claim process. Items will be replaced upon availability once approved by claims department after reviewing your claims.  Items will be replaced upon availability or repaired once approved by claims department after reviewing your claims.  Claim cases does not qualify for refund.  Allow few days to review and to response after claim has been submitted.  After 48 hours from the delivery date, we will not be able to accept any claims in regards to your order.
    • If you authorize and approve without signature upon delivery though we require per our company policy, YOU are fully liable and we are not responsible for any damage, shortage or defects discovered after the delivery.
    • Customers who sign for delivery and do not notate "Damaged" or it's the "wrong item" assume responsibility if merchandise is damaged or wrong.  If the product itself appears severely damaged or it's the wrong item you must take pictures of the packaging when being unloaded or while in the truck.  You must submit the pictures and you may refuse the delivery on only the damaged or the wrong piece only.  Please notify Stylish Design of refusal so we can anticipate the return and send out replacement upon available. 
  • All claims will be resolved and authorized only by the claims department and not by the sales representative or the delivery team.

**Please inspect all merchandise before signing any delivery receipt. You have both a right AND a responsibility to inspect all items carefully during the delivery.

  • If delivery receipt was signed free and clear, indicating no damage at the time the freight was tendered to the cosignee (YOU) Stylish Design Furniture is not responsible for any damages, shortages or defects discovered after signing the delivery papers.  
  • In the event that damage is not noted on the waybill when signed "received in good condition" on the delivery receipt/paper, it is impossible to file claim with the trucking company.  In this case, it is impossible for us to help out further.  A signature that indicates acceptance; without inspecting, you are accepting the shipment "as is" and will be fully responsible for any replacements (including freight) or repair costs if transit related.
  • If you refuse delivery of an item that is in good condition and neither damaged nor defective, you will be responsible for the ACTUAL freight charges for both ways and a restocking fee of 35%.
  • If by some reason you are not available or you refuse delivery other than the reason of damage or defect of the merchandise, you will be liable for daily storage fees assigned by the carrier.

About Our Prices

Where a product listing on our Site references a higher price, typically denoted by a strikethrough (e.g. "$549"), such higher price represents the retail price suggested by the manufacturer or supplier. In the absence of a price suggested by the manufacturer or supplier, this price represents the highest price at which we offered or sold the product at some point in the past. For “Flash Deals”, where a product is temporarily being sold at a reduced price, an additional strikethrough price is presented that represents a recent previous price before the Flash Deal promotion. 

Notice to California Residents

California Proposition 65 requires that special warnings be provided when products contain chemicals known by the State of California to cause cancer, birth defects, or other reproductive harm if the use of those products may cause exposure to those chemicals above specific limits.  Please call us prior to ordering if you have any questions regarding the safety of these products.

Pursuant to California Civil Code Section 1789.3, Stylish provides users of the Sites with the following notice: You may report complaints to the Consumer Information Division of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at 800-952-5210.

Communications with Stylish For all communications made to or with Stylish, including but not limited to feedback, questions, comments, suggestions and the like: (i) you will have no right to confidentiality in your communications and Stylish will have no obligation to protect your communications from disclosure; (ii) Stylish will be free to reproduce, use, disclose and distribute your communications to others without limitation; and (iii) Stylish will be free to use any ideas, concepts, know-how, content or techniques contained in your communications for any purpose whatsoever, including, but not limited to, the development, production and marketing of products and services that incorporate such information.

Indemnity

You agree to indemnify and hold Stylish and its agents and licensors harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of (i) your use of the Sites, including any User Content you submit, post to or transmit through the Sites, (ii) your violation of these Terms of Use or (iii) your violation of any rights of another user.

Disclaimer of Warranties

Stylish intends for the information and data contained in the Sites to be accurate and reliable but since the information and data have been compiled from a variety of sources, they are provided ‘AS IS’ and “AS AVAILABLE”. You expressly agree that your use of the Sites and any information contained therein is at your sole risk. Accordingly, to the extent permitted by applicable law, STYLISH EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES AND CONDITIONS OF TITLE, NON-INFRINGEMENT, ACCURACY, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND ANY WARRANTIES AND CONDITIONS THAT MAY ARISE FROM COURSE OF DEALING, COURSE OF PERFORMANCE OR USAGE OF TRADE. Some jurisdictions do not allow the disclaimer of warranties or conditions so such disclaimers may not apply to you.

Limitation on Liability

IN NO EVENT WILL STYLISH OR ITS OFFICERS, MANAGERS, MEMBERS, EMPLOYEES, AGENTS, SUCCESSORS, SUBSIDIARIES, DISTRIBUTORS, AFFILIATES OR THIRD PARTIES PROVIDING INFORMATION ON THIS SITE OR VIA OTHER CHANNELS, INCLUDING BUT NOT LIMITED TO PHONE AND EMAIL, BE LIABLE TO ANY USER OF THE SITES OR ANY OTHER PERSON OR ENTITY FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, CONSEQUENTIAL OR EXEMPLARY DAMAGES (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, LOSS OF DATA OR LOSS OF USE) ARISING OUT OF THE USE OR INABILITY TO USE THE SITES OR ANY INFORMATION CONTAINED THEREIN, INCLUDING USER CONTENT, WHETHER BASED UPON WARRANTY, CONTRACT, TORT, OR OTHERWISE, EVEN IF STYLISH HAS BEEN ADVISED OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES OR LOSSES.

You hereby acknowledge that the preceding limitation on liability will apply to all content, merchandise and services available through the Sites or other channels. Because some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such jurisdictions liability is limited to the fullest extent permitted by law. Regardless of the previous paragraphs, if Stylish is found to be liable, our liability to you or to any third party is limited to the greater of (a) the amount in dispute not to exceed the total amount which you paid to us in the twelve (12) months prior to the action giving rise to the liability or (b) USD $100.

Legal Disputes

YOU AND STYLISH AGREE TO GIVE UP ANY RIGHTS TO LITIGATE CLAIMS IN A COURT OR BEFORE A JURY OR TO PARTICIPATE IN A CLASS ACTION OR REPRESENTATIVE ACTION WITH RESPECT TO A CLAIM. OTHER RIGHTS THAT YOU WOULD HAVE IF YOU WENT TO COURT, SUCH AS ACCESS TO DISCOVERY, ALSO MAY BE UNAVAILABLE OR LIMITED IN ARBITRATION.  

Any legal proceedings involved cases will only be processed at state of California court.  Any dispute between you and Stylish, its agents, employees, officers, directors, principals, successors, assigns, subsidiaries or affiliates (collectively for purposes of this section, 'Stylish') arising from or relating to these Terms of Use and their interpretation or the breach, termination or validity thereof, the relationships which result from these Terms of Use, including disputes about the validity, scope or enforceability of this arbitration provision (collectively, "Covered Disputes") will be settled by binding arbitration. Prior to initiating any arbitration, the initiating party will give the other party at least 60-days' advanced written notice of its intent to file for arbitration. Stylish will provide such notice by e-mail to your e-mail address on file with Stylish and you must provide such notice by e-mail to stylishdesignfurniture@gmail.com.

During such 60-day notice period, the parties will endeavor to settle amicably by mutual discussions any Covered Disputes. Failing such amicable settlement and expiration of the notice period, either party may initiate arbitration. The arbitrator will conduct any arbitration proceedings by telephone or videoconference unless in-person appearances are requested by you or Stylish and approved by the arbitrator. Any in-person appearances will be held at a location mutually agreed upon by you and Stylish, or, in the absence of such agreement, at a location determined by the arbitrator. The arbitrator will have the power to grant whatever relief would be available in court under law or in equity and any award of the arbitrator(s) will be final and binding on each of the parties and may be entered as a judgment in any court of competent jurisdiction. Arbitrator will apply applicable law and the provisions of these Terms of Use and the failure to do so will be deemed an excess of arbitral authority and grounds for judicial review. Stylish and you agree that any Covered Dispute hereunder will be submitted to arbitration on an individual basis only. Neither Stylish nor you are entitled to arbitrate any Covered Dispute as a class, representative or private attorney action and the arbitrator(s) will have no authority to proceed on a class, representative or private attorney general basis. If any provision of the agreement to arbitrate in this section is found illegal or unenforceable, the remaining arbitration terms shall continue to be fully valid, binding, and enforceable (but in no case will there be a class, representative or private attorney general arbitration). These Terms of Use and related transactions will be subject to and governed by the Federal Arbitration Act, 9 U.S.C. sec. 1-16 (FAA) and, where otherwise applicable, by the laws of the Commonwealth of California.

Termination

Your ability to access and use the Sites remains in effect until terminated in accordance with these Terms of Use. You agree that Stylish, in its sole discretion, may terminate your account and your use of the Sites and may remove and delete your User Content if Stylish believes that you have violated or acted inconsistently with these Terms of Use or for any other reason. Stylish also may in its sole discretion and at any time discontinue providing the Sites, or any part thereof, with or without notice. You agree that any termination of your access to the Sites may be effected without prior notice and you acknowledge and agree that Stylish may bar any further access to the Sites. Further, you agree that Stylish will not be liable to you or any third-party for any termination of access to the Sites.

For instructions for deleting your account, please see the "Registering for the Service" section of our Privacy Policy.

The provisions of the Intellectual Property Rights, User-Generated Content, Acceptable Use Policy, Disclaimer of Warranties, Indemnity, Limitation of Liability, Legal Dispute sections, together with and any other rights and obligations which by their nature are reasonably intended to survive such termination, will survive any termination of these Terms of Use.

Right to Access

YOU MUST BE AT LEAST AGE 13 TO USE THE SITES. By using the Sites, you affirm that you are over age 13. If you are under age 13, you may not access or use the Sites.

IF YOU ARE A PARENT OR GUARDIAN THAT PROVIDES CONSENT TO YOUR TEENAGER'S REGISTRATION WITH AND USE OF THE SITES, YOU AGREE TO BE BOUND BY THESE TERMS IN RESPECT OF SUCH TEENAGER'S USE OF THE SITES.

Outages

Stylish periodically schedules system downtime for the Sites for maintenance and other purposes. Unplanned system outages also may occur. You agree that Stylish has no responsibility and is not liable for: (a) the unavailability of any of the Sites; (b) any loss of data, information or materials caused by such system outages; (c) the resultant delay, mis-delivery or non-delivery of data, information or materials caused by such system outages; or (d) any outages caused by any third parties, including without limitation any companies or servers hosting any of the Sites, any Internet service providers or otherwise.

Jurisdictional Issues

The Sites are operated by Stylish from its offices in California, USA. The Sites are intended for users who reside in the United States of America. Stylish makes no representations or warranties that the Sites or any materials contained in them are valid, appropriate or available for use outside of the United States. If you access and use the Sites outside the United States, you do so at your own risk and are responsible for compliance with applicable local laws. Stylish reserves the right to limit the availability of the Sites and/or the provision of any service, program or other product described thereon to any person, geographic area or jurisdiction, at any time and in our sole discretion. Any software on the Sites is subject to United States export controls and may not be downloaded or otherwise exported or re-exported: (a) into (or to a national or resident of) Cuba, Iraq, Libya, North Korea, Iran, Syria or any other country to which the United States has embargoed goods or which is subject to other applicable U.S. trade sanctions; or (b) to anyone on the U.S. Treasury Department's list of Specially Designated Nationals or the U.S. Commerce Department's Table of Deny Orders. By downloading or using any software from the Sites, you represent and warrant that you are not located in, under the control of, or a national or resident of any such country or on any such list.

 

SHIPPING AND RETURN

*All prices on website are for reference only and are subject to change. Currently we are updating prices on all products 

SHIPPING 

 

  • Shipping Times may differ depending on shipping address, weather delays, or holiday seasons on stocked items.  Please inquire.  On stocked items, our general shipping estimate from CA to depending on your delivery state is 2 to 5 weeks.  If you have specified date of arrival please notate on order or inquire.  On special orders please refer to special order policy.
  • Due to size of this product standard shipping service covers curb-side delivery only.
  • Shipping company is not responsible for lifting or carrying the item into your home for curbside delivery. Please make arrangements to prepare yourself and have help upon delivery of your merchandise as most deliveries consist of large and heavy items.
  • Some parts of the city and state may require additional shipping fee based on your shipping location.  Certain products may require additional shipping charge for additional care to be shipped. We will notify you of the additional shipping fee.
  • All merchandise is previously inspected before we ship it out to you.
  • THE SHIPPING TIMES WE QUOTE ARE ONLY ESTIMATES, NOT GUARANTEES.  We will not compensate due to delays in production and shipping which may occur.  Delays in production, back order and shipping may occur. If a delay occurs, don't panic. We will work hard to get your purchase to you, but please keep in mind that we work with high-ticket and large items, which come from all over the world. In most cases, delays occur during busy seasons, holidays, due to production delays, weather delays, transit delays or other factors not in our control. We will make all efforts to quote accurate lead times and notify all our customers promptly. Please note that we are not responsible for product delays from the manufacturer. Due to increased security by governments, customs delay may also occur, which is beyond our control. 
  • CANADA shipping cost does not include custom clearing.  Please provide custom broker information at time of purchase otherwise you will be contacted at the border to provide custom clearance. 
  • If carrier has to re deliver to another shipping address other than address on the order you will be responsible for additional shipping charge that will incur.  
  • If carrier has to re deliver because at the scheduled time, you are not available to accept,  you will be responsible for additional shipping charge that will incur which will start at $95 ~ $ depending on your location, will be charged to your account.
  • There will be additional service charge you will be responsible for if serviced inside delivery when curbside delivery was chosen for your order.
  • If you refuse to accept delivery of your order for any other reason than the product being damaged in transit, you are liable for all outward and return freight charges incurred by your refusal.  35% restocking fee will also be deducted according to Return Policy below.
  • If you authorize the product to be delivered in your absence or without your inspection, you automatically represent that the product is received in good condition and will void all rights to returns, claims and insurance!  
  • Items prior to being shipped out are thoroughly inspected by quality control. Because of this, furniture deliveries are received in good condition UNLESS damaged in transit.
  • If the merchandise arrived damaged indicate on the delivery paper or receipt, please contact us within 48 hours. Prepare to provide pictures (including picture of description of item on the box) and details in a written form and submit to us via email. Please keep all original packaging during claim process. Items will be replaced upon availability or repaired once approved by claims department after reviewing your claims.  Claim cases does not qualify for refund.  Allow few days to review and to response after claim has been submitted.  After 48 hours from the delivery date, we will not be able to accept any claims in regards to your order.
    • If you authorize and approve without signature upon delivery though we require per our company policy, YOU are fully liable and we are not responsible for any damage, shortage or defects discovered after the delivery.
    • Customers who sign for delivery and do not notate "Damaged" or it's the "wrong item" assume responsibility if merchandise is damaged or wrong.  If the product itself appears severely damaged or it's the wrong item you must take pictures of the packaging when being unloaded or while in the truck.  You must submit the pictures and you may refuse the delivery on only the damaged or the wrong piece only.  Please notify Stylish Design of refusal so we can anticipate the return and send out replacement upon available
    • All claims will be resolved and authorized only by the claims department and not by the sales representative or the delivery team.

**Please inspect all merchandise before signing any delivery receipt. You have both a right AND a responsibility to inspect all items carefully during the delivery.

  • If delivery receipt was signed free and clear, indicating no damage at the time the freight was tendered to the cosignee (YOU) Stylish Design Furniture is not responsible for any damages, shortages or defects discovered after signing the delivery papers.
  • In the event that damage is not noted on the waybill when signed "received in good condition" on the delivery receipt/paper, it is impossible to file claim with the trucking company.  In this case, it is impossible for us to help out further.  A signature that indicates acceptance; without inspecting, you are accepting the shipment "as is" and will be fully responsible for any replacements (including freight) or repair costs if transit related.
  • If you refuse delivery of an item that is in good condition and neither damaged nor defective, you will be responsible for the ACTUAL freight charges for both ways and a restocking fee of 35%.
  • If by some reason you are not available or you refuse delivery other than the reason of damage or defect of the merchandise, you will be liable for daily storage fees assigned by the carrier.
CANCELLATION
 
  • Orders can only be cancelled within 48 hours of order placement by sending us an email. Cancellation cannot be done over the phone.  
  • Orders cannot be cancelled after 48 hours of order placement.
  • Orders cannot be cancelled after its been shipped.  
 
RETURN & EXCHANGE
 
You may return the eligible product back within 2 days of receipt original packaged new condition.  Claim case does not qualify for refund (see above under claim instruction).  A Return Authorization number and a valid Invoice are required for all returns, exchanges or refunds. Merchandise must be in new condition and in original package, all the parts and packaging materials should be included. The original shipping or delivery charges (if there were any shipping charges) are non-refundable. All refunds are subject to 35% restocking fee.
 
Generally on all items the return policy is that you are responsible for shipping back to manufacturer the return items in original package using your own carrier providing with tracking number once shipped.  A 35% re-stocking fee is also deducted from your refund once the returned item has been received, verified and also confirmed to be free of damage, modification or wear, then refund after deduction will be processed. 
 
We cannot accept returns for assembled merchandise including after white glove delivery service. Any returns must be in their original packaging. Items will not be authorized for return after 7 days from the delivery date.  You will only receive refund  given in the original form of payment once the manufacturer receives the returned item and approves the condition as instructed above.  
 
 If it is found that any of the larger products upon delivery 'will not fit' through any doors/stairwells and the product is subsequently returned/refused, you are responsible for all outward & return carriage costs. If you need to confirm the boxed dimensions of the product, please contact us prior to placing your order.
 
Customer takes full responsibility to measure their space and make sure that the furniture will fit and will clear all doorways, stairways or elevator. Customer takes full responsibility for ordering the correct configuration, size, material and color.
 
 
Picture vs Reality

Color, texture, and graining variations in shade can occur in natural products like leather, wood and stone. These are not normally considered imperfections. For leather products all colors are bound to have variations in every production line. Color representations on computer screens can be different based on settings and various display technologies.  Digital or printed image colors can also be slightly different from the originals.  It is the customer's responsibility to request additional high resolution pictures so that they may see exactly what they are getting before purchasing. Customer also agrees that they may not dispute the finish, or color or texture or any other physical attribute after taking delivery of a product.

RETURN PROCESS

  • Request Return Authorization Number by calling (877) 976-9430 or email to stylishdesignfurniture@gmail.com and provide picture of current condition of your order which includes picture of original package for approval by Stylish Design Furniture.  Once approved of the condition required, we will provide RA # and the warehouse return address.
  • We will email you a Return Authorization (RA) number within 72 hours with return instructions on how to return the product.
  • Shipping the product back to warehouse:
    • Please repack the products for return in the original box with original packaging material and additional tags attached to merchandise. Do not mark the original box, improper labeling may result in the denial of return.
    • Ship the product to the warehouse address provided on RA using a carrier that will provide both a tracking number as well as a signature that the item was confirmed delivered. If we are unable to confirm delivery of your item, this may result in the denial of a refund. The package should be fully insured. We will not accept any uninsured packages.
    • We require that returns are shipped via a carrier that will provide you with a return tracking number. If a return is shipped without a tracking number the customer will be liable if the item is lost by the carrier and no refund will be issued. Providing a tracking number will also accelerate your return process. Retain your tracking number and email it to us at stylishdesignfurniture@gmail.com so that we can check on the progress of your return.
  • In the event that a return becomes damaged on its way back to the return destination, Stylish Design Furniture will inform the customer via email that the item was received damaged and will hold the product for up to 30 days. It is the customer's responsibility to file a claim with the shipping carrier and instruct Stylish Design Furniture concerning what to do with the damaged product. If Stylish Design Furniture has not received notification or response from the customer within 30 days, the item will be moved out from warehouse and donated.

 

REFUNDS

  • All returns are subject to 35% restocking fee. Restocking fee will be deducted from your refund.
  • Once the returned item has been received, verified and also confirmed to be free of damage, modification or wear, then the refund will be processed with 35% restocking fee deducted.  
  • The refund will be given in the original form of payment. 
  • Items returned without the proper RA# may delay the refund process. Please read your return instructions carefully to avoid delays and unnecessary expenses.
  • Please be patient during this period as it may be a lengthy process, due to transportation management and circumstances that are out of the reach of both parties. 
  • Orders that already has been prepared for shipping, if approved by Stylish Design Furniture for Refund, then there's 35% restocking fee which will be deducted from your refund.

Non-Returnable Items

  • Special purchases, including: special orders.
  • Any item that has been modified or USED in any way, or that has been assembled or installed.
  • Any item that is not in resalable condition.
  • Any personal use products, such as mattresses, pillows and bedding.
  • Any item not accompanied by a Return Authorization Number issued by Stylish Design Furniture.
  • Any item that has been altered, painted or fixed
  • Any item that is not in the original box with sufficient packaging materials.
  • Any orders that has already shipped.

Please note that returned items found to be in working condition or shipped as ordered may not be eligible for a full refund and return shipping will be deducted from the refunded amount.

WARRANTIES

All products except table top shall conform to the manufacturer's specifications and shall be free from defects in design, materials and workmanship for six (6) months from date of shipment. STYLISH DESIGN FURNITURE HEREBY DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. STYLISH DESIGN FURNITURE standard warranty policy covering any products shall be NULL, VOID, AND OF NO EFFECT if the Purchaser or any third party uses that product for any use other than the intended use of that product.  The warranty does not cover caused by misuse, abuse or improper maintenance.

 

SPECIAL ORDERS

*Special Orders or Custom Orders usually take estimated 3- 5 months. This is estimated time and varies by individual pieces and factories.  For questions or inquiries please contact us for more information.  THE PRODUCTION TIME OR SHIPPING TIMES WE QUOTE ARE ONLY ESTIMATES, NOT GUARANTEES. 

*Delays in production and shipping may occur. If a delay occurs, don't panic. We will work hard to get your purchase to you, but please keep in mind that we work with high-ticket and large items, which come from all over the world. In most cases, delays occur during busy seasons, holidays, due to production delays, overseas loading plans, or other factors not in our control. We will make all efforts to quote accurate lead times and notify all our customers promptly. Please note that we are not responsible for product delays from the manufacturer. Due to increased security by governments, customs delay may also occur, which is beyond our control.  We will not compensate due to delays in production and shipping which may occur as explained above.

*Please note that there may be variations in shade due to natural origin of wood, leather and fabric materials.  Digital or printed image colors can also be slightly different from the originals.

*ALL Special ordered items are non-cancellable, non-exchangeable or non-refundable.

*Promotional Coupon Codes cannot be applied on Special Order Items.

 

General Information

No waiver of any provision or any breach of this Agreement will constitute a waiver of any other provisions or any other or further breach. In the event that any provision of this Agreement is determined to be illegal or unenforceable, the balance of the Agreement shall continue to be fully valid, binding, and enforceable. These Terms of Use set forth the entire Agreement between you and Stylish with respect to use of the Sites and supersede any prior agreements between you and Stylish relating to such subject matter. The Terms are not assignable, transferable or sublicensable by you except with Stylish 's prior written consent. No waiver by either party of any breach or default hereunder will be deemed to be a waiver of any preceding or subsequent breach or default. No agency, partnership, joint venture, employee-employer or franchiser-franchisee relationship is intended or created by these Terms of Use. Any heading, caption or section title contained herein is inserted only as a matter of convenience and in no way defines or explains any section or provision hereof. Stylish 's performance of these Terms of Use is subject to existing laws and legal process, and nothing contained in these Terms of Use is in derogation of Stylish 's right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Sites or information provided to or gathered by Stylish with respect to such use. A printed version of these Terms of Use and of any notices given in electronic form will be admissible in judicial or administrative proceedings based upon or relating to these Terms of Use to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. The parties agree that all correspondence relating to these Terms of Use must be written in the English language.



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